Avoid the hassle by having the RAC Shop professionally install your new battery for you. During your purchase online, you will be asked to select a fitting time and location so that an engineer can then attend your home or place of work to fit your battery for you.

Changing a battery can be a difficult and daunting job. However, having an engineer come and professionally fit it will not only provide peace of mind that your car will soon be up and running but also guarantees that the battery will be fitted properly.

Fitting typically takes 30 minutes for batteries. If you have any questions regarding our battery fitting service, then please do not hesistate to call us on 0808 164 9361.

Please note that we only offer fitting on select car batteries and do not currently offer fitting on motorcycle or leisure batteries.

Delivery of your order is by courier and will be dispatched same day whenever possible provided the order is received by us before 1pm excluding weekends.

All Pet Products need to be ordered before 11am to be eligible for next day delivery.

Delivery is free for orders over £50 (excluding car batteries) and £4.99 for next day delivery. Standard delivery is £3.30 for all other orders with a few exceptions for some postcodes* and for some very heavy or very large products. The shipping costs for these can be found at checkout.

All batteries incur a £7.99 shipping cost.

Some items are flagged as being available to order. In these cases we will either have the product sent direct to you from our suppliers or they will be sent to us to forward on to you. In some cases this can take up to five working days from receipt of your order. If deliveries are to be delayed for any reason a customer service representative will get in touch with you to let you know and agree how you wish to proceed.

Should your order not arrive please contact us on 0808 164 9361 as soon as you feel your product is late and we will do everything we can to help.

Postcode Exclusions:

• Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
• Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Should you wish to return your item, please contact our customer services department by either emailing us at [email protected] or by phoning us on 0808 164 9361.

Faulty products will be replaced as soon as we are able to verify the fault and ship another to you. For items you simply want to return within 14 days of purchase for a refund, a refund will be issued to the card you paid with within 7 days of the item being received by the RAC shop. Please contact us on 0808 164 9361 for more information and to discuss your return.